Community Works Project (CWP) partners with DHS Family Coaches to empower diverse families on TANF to obtain and maintain meaningful work that sustains their families, through an individualized approach that includes coaching, skill building, barriers removal services and employer connections.
CWP only serves TANF families referred by their DHS Family Coaches. With our six agencies, we provide culturally appropriate services to a wide range of communities, and link our families with relevant community resources.
We refer to our TANF families as members. We use a member-centered approach to provide our services. Our aim is that each TANF family we work with is supported holistically with the resources they need to achieve self-sufficiency.
When not working remotely in response to the COVID-19 panedemic, we are located at the DHS East County Family Service Center and at the DHS Southeast Portland Self-Sufficiency Office. We also work closely with the DHS Schools Team in Multnomah County.
We strive for excellence and welcome your feedback in person or by email. Please visit our Contact page.
Referrals during the COVID-19 pandemic
CWP only works with TANF families referred by their Family Coaches. Our work starts after a Family Coach creates a Personal Development Plan with the TANF family and opens one of the following steps for which we are contracted: AB, ES, JO, LS, PL, SW, VT, WE, DA, ME or MH.
For Steps: AB, ES, JO, LS, PL, SW, VT, WE (all except DA, ME, MH)
East Branch & Schools Team: We ask the Leads and Family Coaches to send new referrals via secure email to two designated CWP staff members (darrellP@communityworksnw.org) and (ciaranF@communityworksnw.org).
In a secure email, the following information is requested and we will populate the daily Tracker with it:
First name, last initial
PDP attached (if possible)
South East Branch: We ask the Leads and Family Coaches to send new referral requests to their Operations Support Specialist, who populates the daily Tracker with the participants information and emails it to the two designated CWP staff.
If contacting CWP directly, please follow the same instructions as listed for the East Branch & Schools Team above.
WHAT HAPPENS ONCE A REFERRAL IS SENT TO CWP?
Based on the Tracker, we assign one of our Employment & Engagement Specialists to connect with the new member. They will reach out to the member via phone & email to set up an intake appointment. CWP will ask the member to fill out an online registration form ahead of the appointment, or we will fill out the form for them over the phone during the intake appointment. Verbal confirmation serves as signature for the CWP Intake and Registration form. In follow up to the intake appointment, the member is asked to provide a secure electronic signature for our Authorization to Release Information for employment verification. For DHS purposes, we email Tracker results at the end of each day.
For Steps: DA, ME, MH
CWP assists TANF families to navigate the health and behavioral health systems by connecting them with providers, assisting them to reach medical appointments as needed, and advocating on their behalf when necessary. We can also help members access free new eyeglasses for adults and children if they have a current prescription.
Please send a secure email to our wellness team with the CWP Wellness Referral form:
for Medical Case Consultations: and
for Behavioral Health Consultations: and
Based on the Referral form, CWP will contact the family to set up a telephone intake appointment and will include, as possible, the Family Coach in a three-way call. We will also ask the new member to electronically sign forms MSC 3010 in a secure manner (if the participant does not have email access, the Family Coach may be asked to mail the form to the family's home address).
After intake, our licensed team will create a care plan for each member and the team will assist them in successfully completing it. Our team also attends the Intensive Case Staffing meetings to provide anonymous case consultations to Family Coaches and Engagement Specialists.